To the editor: A customer base is simply defined as your most loyal and engaged customers. Could it be as simple as customer for life is causing so much terror in America today?
Carl Sewell is a Cadillac dealer in Dallas, Texas. In 1990, he published a book “Customer For Life” that helped change the way a customer is treated by a lot of businesses. It pointed out how to make a customer feel comfortable and appreciated and receive quality care making that customer a customer for life.
This was focused on the automobile customer but worked in all customer based businesses and sold thousands and was very well received. In looking at our
current judicial system I believe the courts and defense lawyers have studied and mesmerized this book and made it their bible and handbook.
I was talking to a person who worked for years at Lee Arrendale Correctional prison here in Alto. They described it this way, the only punishment was incarceration, no other punishment. We have let the lawyers make life easier and reduce actual punishment for the criminal.
Just the other day on TV, I heard about a man that was put on death row over 50 years ago. I just wonder what us taxpayers have spent on that murderer. I just looked up the average cost of incarceration per day currently – it is $130 a day! That equates to $47,450 a year per person plus all of the lawyer’s fees. So is that a “Customer For Life” or what?
Just who is profiting from their crimes, would it be the lawyers and the courts? I believe that is where the true fault belongs, not on the law-abiding gun owner. They have removed true punishment that helps life changes, sitting in the corner is no punishment. They have changed that old statement (two wrongs do not make a right) if the police or prosecutor makes a mistake in arresting or charging paperwork the crime is dismissed.
If the person that committed the crime pleads not guilty but found guilty the punishment is the same, why?
They can pass all the laws, but the lawlessness doesn’t mind breaking the law, just the law abiding people do.
Jack Sharpshair
Alto